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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jiyeon Shin

June 13, 2024

5  out of  5 rating by Jiyeon Shin
"I started working with Guy, one of Carol's team members, 2 years ago for home & auto policies. He is always prompt, responsive & tries his best to help."
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Rob Daly

June 7, 2024

5  out of  5 rating by Rob Daly
"Carol and her entire team are amazing! We had been with GEICO for roughly 30 years and felt like they just were raking us over the coals. Carol was able to move our auto, home, and landlord policies over to State Farm, for far better rates, and in some cases better and more complete coverage (she and her team really seek to understand our needs and aims), and we have even added an umbrella policy. We cannot recommend Carol and her team enough!"
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Tim Kelly

June 4, 2024

5  out of  5 rating by Tim Kelly
"Love Carol and her staff!!! They were so awesome when our car was stolen. They are great people!"
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Clarence Bankhead

May 30, 2024

5  out of  5 rating by Clarence Bankhead
"Very helpful and extremely pleasant, I would highly recommend to others."
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A Wessely

May 28, 2024

5  out of  5 rating by A Wessely
"Chris at Carol’s office was great to work with. I had multiple questions about a new policy and asked to make changes to my quote to see the difference in premium and Chris was very accommodating. Customer service is top notch! Highly recommend working with the office !"
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Vincent G Carter

May 16, 2024

5  out of  5 rating by Vincent G Carter
"Carol and her staff have always been attentive and responsive to my needs since 1985. They have great personalities and pay great attention to detail during every encounter. When I have reported accidents the first question is am I alright. My continued loyalty is a good indication of how good I feel their service is."
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Craig Harshey

May 13, 2024

5  out of  5 rating by Craig Harshey
"Melanie is fantastic!! We have 4 cars and she keeps me straight with all the juggling of cars and 2 teenage drivers. She's very responsive and friendly to work with. I would highly recommend."
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May 13, 2024

5  out of  5 rating by pniggel21
"I have been working with State Farm for a long time and Melanie provides the absolute best service you could ask for! Their entire office is great, do not hesitate to do business with them."
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Lisa Smith

May 10, 2024

5  out of  5 rating by Lisa Smith
"Carol Brunetto- State Farm Agent Gaetan Brunetto provided outstanding customer service and was able to get a copy of my insurance policy emailed to me right away. I appreciate that the agents are always available and ready to assist."
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Karla Erales

May 10, 2024

5  out of  5 rating by Karla Erales
"Great customer service, timely follow up and friendly team!"
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May 6, 2024

5  out of  5 rating by konan
"Mr Brunetto is very informative and helpful."
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Cable Smith

April 24, 2024

5  out of  5 rating by Cable Smith
"All of the agents are amazing and take such great care of us! Thank you!"
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Raymond Roxas

April 9, 2024

5  out of  5 rating by Raymond Roxas
"Chris was very helpful and polite on the phone when I requested aid."
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Jack Wang

April 5, 2024

5  out of  5 rating by Jack Wang
"Has been with Carol Brunetto many years and she has always been very helpful with my all my insurance needs. Gives great advice on coverage needed."
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Ellen Pechman

March 28, 2024

5  out of  5 rating by Ellen Pechman
"It was such a pleasure to make a phone call, which Carol's team responded to on the second ring, and to arrange all the details of new insurance quotes within hours. I was then able to follow-up with Carol's team in a every informative and thoughtful face-to-face conversation. It is such a relief to be able to find an insurance agency that still believes in serving its customers fully."
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Hilari Dunn

March 26, 2024

5  out of  5 rating by Hilari Dunn
"Melanie is always available to help with any questions or concerns. She has made the process of buying cars, transferring plates and updating insurance easy to deal with."
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Scott Lidard

March 21, 2024

5  out of  5 rating by Scott Lidard
"Great team! Helped tremendously in going about replacing a highway induced rock-damaged windshield on our Lexus SUV. Experience some ancillary issues with the windshield replacement activity (e.g., re-calibration of Lexus' safety-related driving features associated with the windshield), but was expertly guided by the State Farm team as how best to proceed. Service calls were taken quickly, always polite, and our windshield repair/replacement activities were professional addressed."
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Timothy Dunn

March 18, 2024

5  out of  5 rating by Timothy Dunn
"Great service. Always respond in a timely manner."
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Natalie P

March 12, 2024

5  out of  5 rating by Natalie P
"Carol Brunetto State Farm is the best - very helpful and pleasant people to deal with. Many thanks to Helen for her help and patience today!"
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Daniel Woolls

March 12, 2024

5  out of  5 rating by Daniel Woolls
"Melanie was very friendly, knowledgeable and efficient. very professional"
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John Featherstone

March 9, 2024

5  out of  5 rating by John Featherstone
"We have dealt with Carol and her team for over 25 years. They have always been professional, informative and very responsive"
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Susan Berger

March 4, 2024

5  out of  5 rating by Susan Berger
"Carol Brunetto at State Farm is the absolute best! Always available and she always solves the problem..big or small!"
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Laughing Deer

March 4, 2024

5  out of  5 rating by Laughing Deer
"Carol and Guy Brunetto have been outstanding agents over many years, anticipating needs and offering products such as guaranteed issue final expense life insurance policy. It's always a pleasure to deal with them. The same holds true for Account Executive Melanie D. Wells, a very patient and knowledgeable agent. She recently reviewed documentation with me over the phone, helping me to better understand it."
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Mark Nadel

March 1, 2024

5  out of  5 rating by Mark Nadel
"Carol and her staff are a pleasure to deal with. When I had a slight complication on switching insurance from my previous car to my new car (which was entirely my fault), they took care of it within an hour. Not only that,they even took care of returning my old license plates to return to the DMV, as required by Maryland law. They are the best!!"
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george hassan

February 27, 2024

5  out of  5 rating by george hassan
"Carol and her staff are always amazing!! Melanie Wells is the best!"