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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tom O'Neil

March 12, 2023

5  out of  5 rating by Tom O'Neil
"We have used Carol's team since moving here about five years ago. I can't imagine a better team for responsiveness and helpfulness. We've actually never met in person... all of our activity has been through phone and email but they have been awesome to work with."

rockcreek market

March 3, 2023

5  out of  5 rating by rockcreek market
"This agency has become family. We've relied on each of the agents here, especially Melanie Wells, for a lot of insurance needs including commercial properties. They always are available and quick to provide solutions to our needs. I usually don't write reviews but it would be a disservice if I don't share how valuable this group is and how much we truly appreciate all their services/support."

Mitch Bell

March 1, 2023

5  out of  5 rating by Mitch Bell
"As a long-time customer of State Farm Insurance, I highly recommend their services for their exceptional customer service. This office, Carol Brunetto - is staffed with friendly, knowledgeable, and efficient agents. Melanie, Guy and others truly know me and anticipate my needs. They have always been prompt in handling my claims and answering my questions. They go above and beyond to ensure that I am satisfied with their services and that all of my insurance needs are met. I feel that I am in good hands with State Farm. Overall, if you are looking for an insurance provider that values its customers and provides excellent service, Carol Brunetto with State Farm is the way to go."

Rosie Perez

February 27, 2023

5  out of  5 rating by Rosie Perez
"Very satisfied with the service, very professiona!l they try their best to meet the customers needs!"

Stephen Garfinkel

February 21, 2023

5  out of  5 rating by Stephen Garfinkel
"Our company has worked with Carol and her team for decades, and we've been very pleased. They're always pleasant and responsive, and we've always been able to count on them."

Bradley Knott

February 14, 2023

1  out of  5 rating by Bradley Knott
"Still waiting on retrain phone call fr Carol from 2017. Staff is good. She ... .not so good -- 6 years and waiting! And then she has the nerve to ask me to withdraw my honest review and give her 5 stars. She is so far out of touch w reality, its laughable"

Denese Lombardi

February 10, 2023

5  out of  5 rating by Denese Lombardi
"Carol and Guy Brunetto have provided us with outstanding home and auto insurance for many many years! What a great team!"

Bill Franovick

February 1, 2023

5  out of  5 rating by Bill Franovick
"I have nothing but the best to say about Carol Brunetto and her staff at State Farm Office. Melanie Wells just help me with upgrade of my policy and I am very Thankful for her friendly and professional work. Branko Franovick"

Maris Wicker

January 23, 2023

5  out of  5 rating by Maris Wicker
"For several decades now, State Farm Agent Carol Brunetto has been efficient, prompt and responsive."

Cindy Bratten

January 9, 2023

5  out of  5 rating by Cindy Bratten
"Timely, professional and patient customer support. Melanie W. made renewing my term life policy seamless. Appreciate Carol and staff."

Monica Henkel

January 8, 2023

5  out of  5 rating by Monica Henkel
"Always very attentive, available, and helpful. Have been with them for decades!"

Lisa Rider

January 8, 2023

5  out of  5 rating by Lisa Rider
"I have been with Carol Brunetto for 30 years and she and her team have provided outstanding service, information, and guidance on all of our policies and any issues that have arisen through the years. Highly recommend."

Brook Shewan

December 22, 2022

5  out of  5 rating by Brook Shewan
"Carol Brunetto and State Farm has provided our family with all of our insurance needs for over 20 years and during that time we worked closely with Melanie from Carol’s team and to say she is the best agent/support you can ask for is a gross understatement. shes has been and continues to take care of our family as her own family, always going above and beyond her call of duty as our agent! if you are looking for a reliable, caring, compassionate and extremely knowledgeable agent, give Melanie and/or Carol a call! -Brook"

dallas Washington

December 6, 2022

5  out of  5 rating by dallas Washington
"My wife and I have been State Farm Insurance Policyholders for over 30 years. We are very pleased to have Carol Brunetto as our insurance agent. Carol is always very caring, knowledgeable, and professional when it comes to handling our insurance needs. If there is a question that she cannot answer right away she would always call herself or have a staff member call us back about our insurance policy concerns. Likewise, Carol's office staff is always very kind, knowledgeable, and professional when it comes to addressing our insurance needs. We hope to continue this 15-year business relationship with Carol and her staff for an even longer period of time."

Margery Shrinsky

December 3, 2022

5  out of  5 rating by Margery Shrinsky
"First accident, immediate response from Carol and her wonderful team. Carol even took the time, while she was sick, to call me and reassure me that everthing would be taken care of....and it was. She has gone way above to assist me in every possible way. She deserves 100 stars as far as I am concerned. The best agency ever!!!!!"

Ashley

December 2, 2022

5  out of  5 rating by Ashley
"I have known and worked with Carol Brunetto and her team for years! They have been amazing to work with, are very knowledgeable, and really make you feel like you're a part of the family. I would highly recommend her agency for any of your insurance needs."

Jack Budman

November 23, 2022

5  out of  5 rating by Jack Budman
"I've been a client for 34 years and I can't believe there would be a better agent looking out for my interests."

Juliann Hanback

November 4, 2022

5  out of  5 rating by Juliann Hanback
"Above and beyond service. We have been so happy with this agency that even when we bought a second home near our kids in VA we continued to use them."

janardhanachari kandukuru

October 31, 2022

5  out of  5 rating by janardhanachari kandukuru
"Guy D. Brunetto is best customer service."

Deborah Sookram

October 26, 2022

5  out of  5 rating by Deborah Sookram
"I had concerns about my rate increase and spoke to Melanie who was exceptionally helpful and informative."

Martha Schrenk

October 26, 2022

5  out of  5 rating by Martha Schrenk
"Prompt, efficient courteous and accurate! We've been using Carol Brunetto's service for over 25 years. They have been wonderful for every issue, from a house fire 🔥 to minor auto 🛺 collisions."

Kornelia Nagy-Koppany

October 24, 2022

5  out of  5 rating by Kornelia Nagy-Koppany
"Just had another amazing experience with Carol Brunetto and her amazing team-member Melanie Wells. They handled a new car insurance with blitz speed, responded to all of our questions in no time and made sure that we have all the necessary documents in hand without a second delay. Great work, thank you Brunetto Team!"

ken gear

October 11, 2022

5  out of  5 rating by ken gear
"The Best !"

sylvie DEBOMY

October 4, 2022

5  out of  5 rating by sylvie DEBOMY
"I have been working with Carol's team for more than 23 years. Outstanding personalized services and responsiveness."

Sharon Washington

September 29, 2022

5  out of  5 rating by Sharon Washington
"Carol Brunetto and all of her staff are excellent! She explains things thoroughly and takes time with you. Carol or her staff are always available to answer your questions or concerns."